Refund policy

We want you to be fully satisfied with your purchase. If something isn’t right, we’re happy to help.

Return Eligibility

We accept returns for defective products only. Items may be new, opened, or slightly used as long as they are returned within the allowed timeframe.

Return Window

Returns are accepted within 30 days of the delivery date.

Return Method

All returns are handled by mail.

Free Return Label

We provide a prepaid return shipping label at no cost. You’ll be able to download and print your label once your return is approved.

No Restocking Fees

We do not charge any restocking fees.

Exchanges

Exchanges are currently not allowed.

Refunds

• Refunds are issued to the original payment method.
• Once your returned item is received and inspected, refunds are processed within 5 business days.
• Depending on your bank or payment provider, the refund may take additional time to appear in your account.

How to Start a Return or Exchange

To begin a return or exchange, please contact us at contact@howbayareyou.com with your order number. We’ll guide you through the process and provide your free return label